At Voorals, we recognize the importance of understanding how your personal information is collected and used. We value the trust you place in us and are committed to protecting your privacy. By using Voorals services, you consent to the practices described herein.

What Personal Information Does Voorals Collect?

To enhance and improve our products and services, we collect the following types of personal information:

  1. Information You Provide:
    We gather and store information that you voluntarily provide when accessing our website and engaging with our services. While you can choose not to provide certain information, doing so may limit your ability to utilize various Voorals services.

  2. Automatic Information:
    We automatically collect specific information regarding your use of Voorals services, including your interactions with our content. Similar to many websites, we utilize cookies and other unique identifiers to gather data when your web browser or device accesses our services or related content.

  3. Information from Other Sources:
    We may receive information about you from other sources, such as updated delivery details from our carriers. This information helps us maintain accurate records and ensure smoother deliveries for your future purchases. 

How Does Voorals Use Your Personal Information?

Your personal information is used for several purposes, including:

  • Order Processing and Delivery:
    We utilize your information to process orders, deliver products and services, manage payments, and communicate updates regarding your orders and promotional offers.

  • Service Improvement:
    Your information helps us troubleshoot issues, analyze performance, fix errors, and enhance the usability and effectiveness of Voorals services.

  • Personalization and Recommendations:
    By understanding your preferences, we can recommend features, products, and services that may interest you, tailoring your experience with Voorals services.

  • Legal Compliance:
    In certain situations, we may collect and use your personal information to fulfill legal obligations, such as gathering information for identity verification.

  • Communication:
    We may use your information to contact you about Voorals services through various channels, including phone, email, and chat.

  • Advertising:
    Your information allows us to present interest-based advertisements for features and services that may appeal to you. Please note that we do not use personally identifiable information for these ads. For further details, refer to our Interest-Based Ads notice.

  • Fraud Prevention and Risk Management:
    We utilize personal information to detect and prevent fraud and abuse, safeguarding both our customers and our business. We may apply scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers?

To enhance your experience and improve our services, we use cookies and other identifiers to recognize your browser or device. For more detailed information about our cookie usage, please refer to our Cookies Notice.

Does Voorals Share Your Personal Information?

Customer information is essential to our business, and we do not sell your personal information to others. We only share your information in the following circumstances:

  • Third-Party Service Providers:
    We may engage other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, and providing marketing assistance. These third-party providers have access to personal information necessary to perform their functions but are prohibited from using it for other purposes.

  • Business Transfers:
    As our business evolves, we may buy or sell services. In such transactions, customer information is generally transferred as a business asset but remains subject to the commitments outlined in any existing Privacy Policy unless the customer consents otherwise. In the unlikely event of an acquisition of Voorals or its assets, customer information would also be included as a transferred asset.

  • Protection of Voorals and Others:
    We may disclose account and personal information when we believe it is necessary to comply with the law, enforce our Terms of conditions, or protect the rights, property, or safety of Voorals, our users, or others. This may include sharing information with other companies for fraud protection and credit risk management.

Aside from the circumstances described above, we will notify you if your personal information may be shared with third parties, providing you the opportunity to opt-out.

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